6 Ways to Power Up WordPress Comments
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It’s a relatively simple process to add some flair to your blog comments these days. I want to look at 6 of the best free tools and give you a quick overview of the benefits of each.
Let’s start with one you’ve likely heard of before…
Disqus
Disqus uses JavaScript to replace your WordPress comments with their own system. You lose the total design flexibility that vanilla WordPress comments offer, but you gain a large feature set, including:
- Real-time Comments – New comments appear on the page without needing to refresh. Not a major benefit for smaller sites, but very good if your posts tend to get a flurry of comments in the first few hours of publishing.
- Social Media Integration – Users can comment via Facebook or Twitter, and share to those sites as well if they choose.
- Global Profiles – A user’s Disqus profile shows their comments across all Disqus sites. The idea is that a Disqus user will be more likely to comment on a Disqus blog because of this, and it makes for a fast way to find out more about a commenter.
- Plenty of other features, like inline comment replies or “subscribe to updates.”
Another good thing to bear in mind with Disqus is that they are very active. Disqus has been around for several years now, and it still innovates and updates regularly. They even have a mystery Disqus 2012 project to be released soon.
And incase you’re wondering, your comments can all be imported to Disqus, and exported back to WordPress if you choose to leave Disqus. You won’t be hostage to their system.
WordPress Install Instructions for Disqus
Livefyre
Livefyre is very similar to Disqus, and as far as I can tell, they offer almost exactly the same feature set. Real-time comments, social media, user profiles, subscription etc. are all included as standard.
Livefyre is a newer contender in this market though, but personally I think they have an edge over Disqus in 2 ways:
- Simpler Installation – Disqus isn’t hard to install, but it does have JavaScript issues often enough (For anyone who has ever used it, hands up if your comment counts vanished?). I haven’t used Livefyre on as many sites yet, but it hasn’t given me any hassle.
- Sleeker Design – This is just a matter of taste, but I like the softer design of Livefyre’s comments more. It’s not a big difference, but every little helps, and even their website has a better design.
WordPress Install Instructions for Livefyre
IntenseDebate
IntenseDebate is similar again to the 2 above (The last tool in this style, I promise!). The reason I mention it is because it has one very big draw for WordPress users; it’s owned by Automattic, the creators of WordPress.
The feature-set is generally quite similar to the others (Though real-time commenting is noticeably absent), and their design is very similar as well.
Whilst there is nothing that I can say is “wrong” with IntenseDebate, it’s hard to recommend them overly either. Their site and script don’t feel as sleek as Livefyre, and their community no longer seems as vibrant as Disqus’.
Oh, and the bright green “180p” badges look awful… (Look down the sidebar of their blog to see what I mean).
Begin IntenseDebate Install Process
Facebook Comments
The Facebook Comments script is exactly what you would expect; it replaces your own comments with a Facebook wall. Users must be signed in to their Facebook accounts, and then what they see is identical to Facebook.com.
There are two big advantages to this approach:
- Publicity – Users are commenting with their Facebook profiles, so with a little luck, their friends will see the comment and look at your article as well.
- Anti-spam – Every commenter must use their Facebook account, so spammers have a much harder time bulk-spamming blogs.
The strongest feature is also the strongest drawback. Some people (like me) keep their accounts completely separate to their work or online profiles, and so, you will miss out on those people’s contributions.
There is a plugin for adding these comments to WordPress, but it seems to be broken with WordPress 3.3. For a developer though, the installation is similar to any other Facebook script. You can get the code here.
(If you have trouble with the install or can’t find a reliable guide online, let me know and I’ll put together a walkthrough).
Jetpack
Jetpack is essentially a set of WordPress plugins, which is a topic I’m about to cover in the final section. What sets Jetpack apart is its ease of use. You install one package, and cherry pick the features for you want.
In the case of commenting, that means 3 things:
- Subscriptions – Users can be emailed when follow-up comments are left after their reply. This is a great way to keep conversations going.
- Gravatar Hovercards – When you mouse over a commenter’s name, this will pull up a little bubble with their image and a quick bio with a link to their full profile on Gravatar.
- Sharing – Jetpack makes it easy to add social media sharing links anywhere on your page, including around the comments area.
Install Guide for WordPress Jetpack
Other WordPress Plugins
There are hundreds out there, but I want to focus on just 4 of them:
- AJAX Edit Comments – This allows users to edit their comments for up to 15 minutes after submitting them. It is a good way to enable users to fix typos, and avoid “double-posting” if they want to add another line. It is particularly popular on coding blogs, where awesome commenters might contribute code snippets of their own but find they get messed up when displayed.
- CommentLuv – CommentLuv gets the latest blog post from a commenter’s RSS feed, and automatically adds a link to it after their comment. This is a great way to thank visitors for taking the time to post a comment.
- GD Star Rating – Not the simplest of plugins to configure, but GD Star Rating has a wealth of options that can enable star ratings (Or thumbs) on WordPress comments (And posts).
- WordPress reCAPTCHA – Spam can be a nightmare on WordPress blogs, but this plugin makes it simple to add Google’s captcha (“Type the letters…”) tool to your blog.
Which Do You Use?
I’ve always used regular WordPress comments with some plugins here on Pro Blog Design, because I like the flexibility of creating your own comments design. The topic of this blog is another reason; it’s good for us to show something unique.
More and more though, I’m working with clients who are choosing the scripts above (Particularly Disqus and Livefyre). These scripts are very impressive, and can even be a good way to speed up the development time of a new site.
I think the Facebook widget is only a great bet if you specifically try to encourage users to interact with you via Facebook (e.g. your site takes signups via Facebook Connect, or you need as much social sharing of your app as possible etc.).
I’d love to hear what approach you’ve taken on your site, and why you went down that road!
Enjoy this post? You should follow me on Twitter!
About the Author
Michael Martin
Michael Martin is the founder of Pro Blog Design. He works as a freelance web designer, loves WordPress, and has an unhealthy addiction to smilies.
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I personally really dislike WP sites that remove the standard WordPress comment form. I understand the purpose of it, but I’ve never felt the experience is very good.
Agreed. I think it’s also important to point out that disqus, FB comments, etc. are a barrier to commenting. I’d rather moderate too many comments than have a post with only 1 or 2 comments b/c readers don’t have a FB account.
This blog doesn’t use them…
Pippin – I definitely used to think the same, but there are some sites that make a right mess of the WP form by going over the top with plugins I think.
Mostly I just want the process to be fast and simple, which these can do well enough. But I guess the same danger is present; I hate it when the script owners turn on 4 or 5 “Sign in” buttons, or list a load of tweets mentioning it etc. Those features just aren’t necessary!
Jason – Nope, I’ve never used those scripts here. My reasoning is in the last paragraph, it really boils down to control. This site is a showcase of our services, so it doesn’t look good if we’re using a pre-made tool there.
@Jason Lancaster – Disqus allows guest/anonymous commenting if the blog admin chooses to allow it. No login necessary.
No discussion of WP comment plugins is complete without mentioning “Subscribe To Comments Reloaded” – this plugin drives solid traffic on my sites and really helps stimulate conversation.
That’s very true Jason! I mentioned the subscriptions feature of Jetpack in the post, but the Subscribe to Comments Reloaded plugin is actually the one I use here as well (And on most client sites when they don’t need other Jetpack functionality).
It’s an awesome tool, thanks for bringing it up :)
Hi Michael
I use native WordPress comments with a few plugins to stop spam etc.
I did try Livefyre, but had a few issues, which Livefyre said they had sorted, but I’ve stayed with what comes out of the box.
If I have to sign in or register in order to comment… I just leave the site.
Got to make it easy for people to comment.
Thanks for commenting Keith. I’d be curious to hear what the issues you hit were! Livefyre’s simpler install process was a big plus for me when I compare it to Disqus, but maybe I’ve been a little over-generous to them there?
(Couldn’t agree more about requiring registration though!)
Hi Keith,
Which comment plugins do you use to fight spam? And do you know of any comment plugins that will make the native wp comments more social like disqus and livefyre?
I remember in the first 3 months of my blog, i have to clear spams everyday, I think they use some kind of auto commenting software or script, after i have si captcha anti-spam installed on my blog, all spams are gone. But then i realized that nobody really write a comment on my blog except spammers or peoples who complaining about the things i wrote [ >.< ]
I, personally, refuse to comment on any website that uses Facebook comments. I believe people have a right to comment anonymously, rather than associating their message not just with their name, but with a central account. Disqus allows for that, and doesn’t integrate directly with a social profile, while Facebook is the poster child for killing anonymity. The Zuckerbergs, in fact, support actively killing anonymity on the internet.
https://www.eff.org/deeplinks/2011/08/randi-zuckerberg-runs-wrong-direction-pseudonymity
That’s a good point Matt, by using Facebook’s tools then you are definitely helping to spread their approach to privacy.
I take it if Google came out with a similar solution, you’d be against it when G+ requires full names so stringently?
Personally, I don’t mind people knowing my name, but at the same time, I don’t care if someone is using a pseudonym or their real name. I definitely wouldn’t try to force someone to use one or the other.
Probably. Google does seem to care a lot more than Facebook about the integrity of the internet, but I’m not a fan of their name policy. It would depend on how they implemented it. If they handled it like Blogger’s (or is it Google Blogs now?) comment system, letting you use a registered account, post anonymously or even use OpenID, I would be okay with it. Basically, like Disqus does things.
Hi,
First, congrats on the post. Really good imo!
As for the comment system, I’ve used native wp comment system and then I tried disqus and have been using it for more than a year now.
I must say it’s awesome, flexible and easy to use.
@ Jason – It does allow for people to post comments without any social account or without having to login somewhere, just like the wp native system.
Cheers,
Joao
Thanks for your comment Joao. It’s great to hear a really positive review for Disqus. It definitely makes it very easy to add a lot of new features to a site quickly.
I think CommentLuv is a good way to get comments coming in… BUT.. you are probably getting comments from people trying to build backlinks instead of actually being interested in the subject matter. I mean, drawing from experience on one my my site with CommentLuv enabled, I get several one liner comments coming in daily with their name as “insert keyword here”. Still to be fair, it gets the job done. What do you think Michael? What has been your experience with CommentLuv? Anyone else to chip in one their experience with CommentLuv?
I agree with you here. I’ve gone in ups and downs with CommentLuv over the years.
You can see in the related posts here even a post that I wrote 3 years or so ago suggesting people use CommentLuv instead of DoFollow.
At another time, I swapped back from CommentLuv to DoFollow (And now I have neither).
It’s all about the amount of spam abuse you’re getting. I love the idea behind both tools and would happily thank anyone leaving me a good comment (Like yours), but attracting spam isn’t just annoying, it lowers the overall quality of the whole site (And puts good people off commenting).
If your site reaches that point, I think it’s worth turning off anything that encourages it.
The problem with pugins for comments, that the plugin could break during an update. It is too much work for me to fix all the issues. Once I updated my WP core software and endup with some plugins not working at all. This won’t happen if you use the default WP service for comments.
That’s very true Sanu, every plugin or third party tool you use does mean you have one more possible thing that can break.
So long as you own your data though, the worst that’s ever likely to happen is a few days where your comments section looks rubbish until you get a new system going.
I do like the WP comment system personally. I used Discuss once and I didn’t like it. The easiest option for me was to ad a captcha to prevent spam and integrate the comment luv to encourage my readers.
That’s a nice plugin combination there. My biggest gripe with CommentLuv is the spam it encourages, but if the captcha can keep that to a minimum, then that’s not a bad deal.
The big problem these days though is the number of spam comments coming from real users… :(
Shouldn’t this read ‘5 ways to hand your comments over to a third party site and one way to power up your WordPress comments’?
As far as I know, only one of the options hands your comments over to a third part Jos (The Facebook one).
The others all store your comments in your WordPress database as well (Or export them to WP when you choose), so you’re free to leave that system and go back to normal WP comments at any time.
But yep, for total control, nothing beats using your own setup.
Hi Michael
No problem installing… as you say, super easy.
I noticed a large gap / white space between the bottom of my posts and the comment window.
Didn’t always happen, but it happened on all browsers and I noticed it on other sites
Livefyre were very helpful and they eventually said that the latest version of the plugin would solve it.
I’ve not checked to see if it has been solved, but I am tempted.
Notice you use native comments, as do most people, so I’ll probably stay with native.
Michael, I know how you like the technical stuff, so this is what Livefyre said about the large space:
” …. I had a chat with one of our engineers are here is the technical explanation of what we found:
Wherever there is extra whitespace, there is a extra div#livefyre element being added within the div#lf_comment_stream by our JavaScript. The whitespace is the min-height style on the div#livefyre elements.
We’re not sure why this is happening at the moment and might need to investigate further.”
Get your chops round that.
Ah that’s a strange one, I can see why it would cause you to turn it off though. No-one wants big gaps on the site, especially right at the end of a post where it’s great when someone can just read straight on from a post to the comments.
We didn’t hit that issue on the 2 sites I’ve set it up on, and they were both fairly recent, so maybe it has been sorted?
Thanks for sharing though, I’ll watch out for that specifically next time I’m using them!
As you say Michael – it puts people off.
And I’m not so sure that it has been sorted.
This is a link to Danny Brown’s site.
http://dannybrown.me/2012/03/24/redifining-ordinary-or-why-its-okay-to-dream-small/
If I visit that page, sometimes the comments box isn’t there at all!
Not every time, but fairly frequently.
I use IE 9 so it may be the browser.
Hmm… that sounds like a fairly major issue.
If you’re on IE9, then I think your browser choice is fine. I have sympathy for people not wanting to support older, out-of-date versions of a browser, but I think that supporting the latest version of all of the major browser types is simply a requirement.
I know a lot of people don’t like IE, but to me, so long as someone is on the most current version of it, they’ve more than done their part.
Grate information Micheal. I am totally unawre of these things. That’s why i love this blog to get updated in the blogging world.
I use commentLuv and subscriptions.
Disqus and other comment plugin slow the site.Same goes for AJAX edit plugin
Hello there, I discovered your web site by the use of Google while searching for a related subject, your site came up, it seems great. I have added to favourites|added to my bookmarks.
I think the same @Keith Davis, I probe another comments system in my projects but I prefer the classical comments system of WP
Hi Anne @Badoo
If it’s not broke… don’t fix it.
I just started using disqus. I have been able to cut down on spam comments and I like that people can login with their social media accounts
Curious about page speed with these third party comment software. Any articles about that?
That’s a good question Vito. Will make a note of trying that out!
I do like the WP comment system personally. I used Discuss once and I didn’t like it. The easiest option for me was to ad a captcha to prevent spam and integrate the comment luv to encourage my readers.
I love default WordPress comment system as well as Disqus, but sadly no luck for LiveFyre or intense debate..
And I hate Facebook comments, it again puts up the same question that user need to login before submitting comments.
I think Disqus is the best option we have to make power our commenting system. livefyre also is one of the best however i prefer Disqus because its user friendly and does not cause any problem for commentators and also for administrators to manage it.
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Nice post. Thank you for taking the time to publish this information very useful! I’m still waiting for some interesting thoughts from your side in your next post thanks!
I like your suggestion about Disqus. I am simply over the standard comment form that comes with WordPress. I wish there were more plugins that can really give simple comment form style options. You have to go through so many lemons before you can find one that works the way you want.
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I am using Disqus and finding it really great to catchup with people.
Thanks for this very helpful post. There are really lot of differences in social medias. But I don’t know why my heart is captured with Facebook. It’s something that I feel it’s safe since you can see the people who give comments, and I agree that once your friends post a comment their friends can also see your article, and start reading it. Cheers! – Lisa
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comments are very important because they give greater authority to a website, not met many who share ways to comment
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I’m not sure I can out-comment anyone else on this article, but I do it’s good. I think your style of writing gives readers a reason to think and rethink.
You helped me greatly in my work by writing this review (we currently manage 11 different wordpress news-sites). Thank you very much, keep going this way!
I’m using standard WP comment system and “OneAll Social Login” in order to let users to register and post comments.
I like this configuration but I really would that users comment are posted on social networks (like happens using Facebook Comments).
Do anyone know if it’s possible?
The idea is that a Disqus user will be more likely to comment on a Disqus blog because of this, and it makes for a fast way to find out more about a commenter.
IntenseDebate is my personal favorite.
Native WP comments FTW! :)
I have using livefyre plugin…
to be honest is not the best solution.
By usability is very bad…
And I think some users don’t want login with own FB, TW or google+ account….
this is only my opinion…
btw I really like this blogs comments design lol :D
Facebook comments are the way to go. Most people are logged into facebook all day long, so it’s like a global single sign-on (like it or not).
Every commenting system got potential that is why different online entrepreneur uses different commenting system however in my opinion I prefer to go with Disqus and Livefyre the most because they are best reliable and user friendly commenting systems.
Nice Collection of hacks…. Some of them are quite old.. yet effective. Thanks Jean for putting it all together.
Disqus is a good one but what I don’t like about is that commentators have to register, many don’t want to do that. I prefer the something like commentluv as there are some incentives for people to leave comments.
I like the WP comment system .But The easiest option for me was to ad a captcha to prevent spam and integrate the comment luv to encourage others.
Thanks for posting.
Nice Post.
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Yes, you have given nice information. But the easiest way to comment in the wordpress is to add the wordpress captcha method to save the website from the spammers. Another good method of comments is using Disqus method.
Thanks for sharing such nice information. I am also using the Disqus method for comments and also the captcha method is also best to prevent from the spammers.
I like your suggestion about Disqus. I am simply over the standard comment form that comes with WordPress. I wish there were more plugins that can really give simple comment form style options. You have to go through so many lemons before you can find one that works the way you want.
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One issue worth mentioning is that Jetpack is not compatible with CommentLuv. A few weeks after activating Jetpack comments, I noticed that none of the comments on my site were using CommentLuv anymore (don’t ask why it took me so long). A quick Google search informed me that Jetpack comments disables CommentLuv. I’m sure it’s possible for someone who isn’t me to get the two to work together, but they don’t do it on their own.
IGreat tips I enjoy these articles very much. Usability is the most important aspect in my opinion
This is a very good article/post for many bloggers. I only knew about the Disqus and the Facebook commenting tools. I got to learn about others now.
This is a very good article/post for many bloggers. I only knew about the Disqus and the Facebook commenting tools. I got to learn about others now.
I’ve try to install facebook comments on my wp site but had no luck with that.
I have to try another system…
I was always against this type of solutions for a very simple reason. You make your site in some way dependent from outside company. Simple case – facebook comments. If you plan your site to be visible for decades, this can be a huge mistake. What will happen when facebook will lose ‘market reach’ , when people will start closing their accounts? You think this will never happen? Remember MySpace?
Is your comment an example of why you recommend that?
I prefer the usual WordPress system.
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Great idea……….I liked it so much this benefit of WordPress can also help people to increase their contacts and know their view on any issues and topics……….
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What I like is intensedebate. It looks pleasing with the aesthetic template of my blog. Very easy to integrate wherein I just copy paste this and that. I can also edit the CSS. graphic design college
spammers everywhere! :P
I found your blog as the result of a search on disqus versus commnetluv. I am currently using disqus, but am enjoying using commentluv on sites I visit. Sounds like each has their pros and cons. I am surprised about the number of commenters who don’t like facebook comments. All great food for thought, thanks.
Hi,
What an awesome tutorial !! Thank you so much ! I really appreciate the time you took to create this and it’s incredibly helpful.
Thanks for sharing this blog post. WordPress comments is indeed a great help in our blog Everyone should have this on their websites.
I just started using disqus. I have been able to cut down on spam comments and I like that people can login with their social media accounts
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Hej, Disqus sounds good, i think i have to test this plugin.
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Thanks for sharing this blog post. WordPress comments is indeed a great help in our blog Everyone should have this on their websites
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I do trust all of the ideas you have introduced on your post. They are very convincing and will certainly work. Nonetheless, the posts are too short for novices. May you please prolong them a little from subsequent time? Thank you for the post.
Good article.
I really like the layout of Livefyre but hate the obligation to log in with an account.
The wp commentform is way to big (and therefor ugly).
I use CommentLuv and like it well enough. The reciprocal offerings are nice to encourage commenting.
I agree about the Facebook Comments in that it does act as a disincentive for many bloggers who don’t mix business with pleasure. I think it may be good on a consumer-targeted blog but not so good on a business-oriented blog.
I have been browsing online greater than 3 hours today, yet I by no means found any attention-grabbing article like yours. It is pretty price sufficient for me. Personally, if all site owners and bloggers made just right content as you did, the net might be a lot more helpful than ever before.
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Personally I like the standard WP comments or Livefyre, for me a commenting system has to be as easy as possible for users to comment with.
WP is fairly simple and I prefer Livefyre over Disqus as Disques doesn’t seems to load on my laptop. I would say however that LIvefyre is much more useful if your site gets a lot of comments otherwise the standard WP comment system will probably be fine.
while i like the standard WP comment, i also like the ease of which you can get FB exposure from the extra plugins out there
Discus one of the best plugin to use its not spammy at all but this day i tryed the new jetpac comment sistem and i am verry happy with him i think is better ….
I have a question here. My blog has a fair amount of comments allready posted. If i install facebook comment now, what will happen to the old comments?
Right now, I’m not aware of any method that lets you export your existing comments to Facebook (I imagine the reason is that Facebook would have no way of tying those comments to an actual account).
The other direction is possible though (i.e. save comments made via FB into your WP db as well, so you always have a full copy).
The best way around this would probably be to tell your theme the cut-off date. Posts before X show WP comments, posts after X show Facebook.
Smart post with great insights on the comment systems. I favor Disqus for ease of use and registration. Thanks for the post!